Customer service is important to us.
After I heard your presentation at PowerCore , It seemed like getting a roof inspection would be a good idea for my home. Even though the roof looked fine lrom the ground, I knew that there had been a few major storms since I moved in 14 years ago , the last one this past March.
As It turned out, the roof had taken some substantial damage . I was surprised when Donald showed me a shingle that he could Just lift up. And, some leaks showed up as well.
So, I made a claim with my home insurance, and you replaced my roof. Not only does the new roof look great, your team’s cleanup was so good that my yard actually looked better than when they started!
I also appreciate that you helped me upgrade to shingles with a lifetime warranty.
I heartily recommend you and Storm Contracting as honest, and highly capable roofers and storm restoration specialists.
On June 13, 2013 I experience a devastating streamline wind damage to my home due to a violent storm that came thru Kansas City, MO. I contacted you to evaluate the damage and you immediately dispatched Larry, a member of your staff. Larry was professional and told me that based on the investigation we should contact my insurance company because there was sufficient damage to warrant a roof replacement.
We immediately contacted the insurance company and they came our to my property with approximately eight members of their team and inspected my roof to later deny the claim. I appealed the findings based on information you and your staff provided and they send the manager of the claims department who agreed with your findings.
I cannot tell you how pleased I am since I have been denied on a previous claim with the same insurance company when I handled on my own. Your dedication and advice made the difference and for this I will be forever grateful. My 14-year-old roof is being replaced entirely and little cost to me thanks to you and your staff.
Tony M. Grant